What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
Your telephone calls to us may be recorded and monitored for quality control and training purposes.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
The only other circumstances when we may provide details, from which you are identifiable, to third parties, are where we are required to do so by law, in order to administer your order, to our suppliers who process data on our behalf in Italy or abroad, inside or outside the EEA, if you default on payments, and where required for business succession reasons.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Secure Sockets Layer (SSL) technology is used to encrypt your payment details as they're transmitted between your computer and the systems of our payment service provider. This ensures, to the extent we can, that your payment card and personal details are kept private except where we have advised you otherwise in our terms and conditions or this statement. Your payment card details are encrypted and stored on a secure server that is set up to the extent practicable so as not accessible via the Internet.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Each browser is different, so check the About Cookies website for further information on how to control cookies on various browsers and operating systems. This may however prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
Personal information requested from you is essential to process and ship your order, to issue invoices and to draft warranty agreements, as the case may be. For this purpose, Mangibene S.r.l. may provide suppliers and carefully selected third parties with this personal information.
You may object to this disclosure (pursuant to Art. 7 of D.lgs. n. 196/2003) and have the right to access, modify, amend and delete all data related to you, by writing to Mangibene S.r.l., Via Padova No 35, 20823 Camnago - Lentate Sul Seveso (MB), Italy. However, in this case you will not be able to order from us.
For further information, please refer to Decreto legislativo 30 giugno 2003, n. 196 - Codice in materia di protezione dei dati personali: Garante per la protezione dei dati personali.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
In order to avoid any attempt of fraud, we may ask for proof of your identity and domicile.
You may also choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at foodlover[at]mangibene.it.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
||The association with your shopping cart.
||Stores the category info on the page, that allows to display pages more quickly.
||The items that you have in the Compare Products list.
||Your preferred currency
||An encrypted version of your customer id with the store.
||An indicator if you are currently logged into the store.
||An encrypted version of the customer group you belong to.
||Stores the Customer Segment ID
||A flag, which indicates whether caching is disabled or not.
||You sesssion ID on the server.
||Allows guests to edit their orders.
||The last category you visited.
||The most recent product you have viewed.
||Indicates whether a new message has been received.
||Indicates whether it is allowed to use cache.
||A link to information about your cart and viewing history if you have asked the site.
||The ID of any polls you have recently voted in.
||Information on what polls you have voted on.
||The items that you have recently compared.
||Information on products you have emailed to friends.
||The store view or language you have selected.
||The products that you have recently viewed.
||An encrypted list of products added to your Wishlist.
||The number of items in your Wishlist.
In addition, we use a number of suppliers who may also set cookies on their websites’ behalf. Mangibene does not control the dissemination of these cookies. You should check the third party website to obtain more information about these.